Order Fillers, Wholesale and Retail Sales

Description

Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.

Tasks

  • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
  • Obtain merchandise from bins or shelves.
  • Compute prices of items or groups of items.
  • Complete order receipts.
  • Keep records of out-going orders.
  • Place merchandise on conveyors leading to wrapping areas.
  • Requisition additional materials, supplies, and equipment.

Skills

Instructing
Teaching others how to do something.
Learning Strategies
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Operations Analysis
Analyzing needs and product requirements to create a design.
Systems Analysis
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Operation Monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Systems Evaluation
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Programming
Writing computer programs for various purposes.
Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures.
Installation
Installing equipment, machines, wiring, or programs to meet specifications.

Abilities

Originality
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Explosive Strength
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Visualization
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Depth Perception
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
Hearing Sensitivity
The ability to detect or tell the differences between sounds that vary in pitch and loudness.
Spatial Orientation
The ability to know your location in relation to the environment or to know where other objects are in relation to you.
Speed of Closure
The ability to quickly make sense of, combine, and organize information into meaningful patterns.
Response Orientation
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Night Vision
The ability to see under low light conditions.
Sound Localization
The ability to tell the direction from which a sound originated.

Interests

Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Integrity
Job requires being honest and ethical.
Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Social Orientation
Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Persistence
Job requires persistence in the face of obstacles.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Work Values

Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Lay Titles

Customer Service Representative
Fulfillment Representative
Order Filler
Order Picker
Order Puller
Order Runner
Order Selector
Packer
Parts Puller
Personal Service Manager
Sales Representative
Stamp Analyst
Stock Selector

National Wages and Employment Info

Median Wages (2008):
$10.6 hourly, $22,050 annual.
Employment (2008):
1,806,310 employees